Privacy Policy

Effective October 26, 2026

Norvale Build LLC ("we", "us") is a home improvement company in the Lehigh Valley, Pennsylvania. This page explains what information we collect on norvalebuild.com and by phone, text and email, and how we use it.

What we collect

• What you give us: your name, phone number, email, town, project details, and any photos you send by text or email.
• Basic technical data our web host records when you visit the site, such as your IP address and browser type. We do not use advertising or tracking cookies on this site.

How we use it

• To answer your request, schedule a visit, prepare your estimate and contract, and do the work.
• To send you updates about your project, and to ask for a review after the job is done.
• To send you seasonal offers, only if you asked for them.
• To keep records required by law, such as contracts and payment records.

Text messages (SMS)

If you text us, or send the estimate form with your phone number, we may call or text you about your request and your project. We send offers (by text and email) only to people who check the offers box or reply YES when we ask. Project message frequency varies; offers are up to 4 per month. Message and data rates may apply. Reply STOP to stop messages at any time, or HELP for help. Full details are in our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Who we share it with

We never sell your information. We only share it with the companies that help us run the business (our website host, email and phone/text providers, and payment processors), only to provide our service, or when the law requires it.

How long we keep it

We keep your information as long as we need it for your project and for our legal and tax records.

Your choices

You can ask us to see, correct or delete your information at any time. Call, text or email us using the contact details below.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will post the new version on this page with a new date.

Contact

Norvale Build LLC · 1702 W Allen St. #684, Allentown, PA 18104 · (484) 842-3900 · info@norvalebuild.com